Listed below are some tips that may assist you in troubleshooting when using this site.

This site works best for users utilizing Microsoft Internet Explorer or Netscape web browsers versions 4.7 or higher.

Cookies
This site makes use of cookies. Please make sure you have enabled cookies on your web browser. To enable cookies:

Internet Explorer 6.0
1. from the Tools menu, choose Internet Options
2. click on the Privacy category
3. use the slider to adjust your cookie settings to "Accept All Cookies"
4. click on the OK button at the bottom of the Privacy Options window
5. click on the OK button at the bottom of the Internet Options window

Internet Explorer 5.0

1. from the Tools menu, choose Internet Options
2. click on the Security category
3. click on the Internet icon, and then click on Custom Level
4. another window will appear entitled Security Settings
5. scroll down and locate the subsection entitled Cookies
6. click on the circle to the left of the word "Enable" under Cookies
7. click on the OK button at the bottom of the Security Options window
8. click on the OK button at the bottom of the Internet Options window

Netscape 6.0

1. from the Edit menu, choose Preferences
2. click the Privacy & Security category, choose Cookies (If no subcategories are visible, double-click the category to expand the list.)
3. click on the circle to the left of the words "Accept all cookies"
4. click the OK button at the bottom of the window

Netscape 4.7

1. from the Edit menu, choose Preferences
2. click the Advanced category
3. click on the circle to the left of the words "Accept all cookies"
4. click the OK button at the bottom of the window

JavaScript
Enabling Java Script will further enhance your experience on the site. To enable JavaScript:

Internet Explorer 6.0
1. from the Tools menu, choose Internet Options
2. click on the Security category
3. locate the Custom area of the Security category
4. click the Custom Level button
5. another window will appear, entitled Security Settings
6. scroll down to the Scripting section of the Settings window
7. select the Enable radio button under Active Scripting
8. click on the OK button at the bottom of the Security Options window
9. click on the OK button at the bottom of the Internet Options window

Internet Explorer 5.0

1. from the Tools menu, choose Internet Options
2. click on the Security category
3. click on the Internet icon, and then click on Custom Level
4. another window will appear, entitled Security Settings
5. scroll down and locate the subsection entitled Scripting
6. click the circle to the left of the word "Enable"
7. click the "Yes" button to the question "Are you sure you want to change the security settings for this zone?"
8. click on the OK button at the bottom of the Security Options window
9. click on the OK button at the bottom of the Internet Options window

Netscape 6.0 & 4.7

1. from the Edit menu, choose Preferences
2. click the Advanced category
3. check enable Java and check enable JavaScript

AOL Users
For AOL 4.0 users, if you have already enabled cookies and JavaScripts, you may need to upgrade to AOL 5.0 or higher.

Mac Users
For Mac users utilizing Internet Explorer 4.5, you may need to switch your web browser to Netscape or try Internet Explorer 4.7 or higher.