SMTP Authentication

Q: How do I setup up or change my email account for SMTP Authentication?

A: This instruction pertains to those customers who are using their domain (mail.yourdomain.com) as their SMTP (Outgoing Server) Information in their email accounts. For instance, if you have a tqinet email account and within your email account settings for your SMTP you have listed “mail.tqinet.com”. If you are using road runner, fuse, earthlink, adelphia, or servers other than your domain as your SMTP (Outgoing Server) setting, then this message does not apply to you.

If you are using MS Outlook versions 2002 or 2003, the following instructions and screencaptures help illustrate how to make this critical change in your Outlook email settings.

If you are using an earlier version of MS Outlook, the following instructions and screencaptures will still be helpful because the process will be essentially the same, but you will need to locate your Authentication in a different location of Outlook.

Follow the same procedure for each email account you have in your Outlook.

This authentication is necessary as we stay SPAM compliant and to help fend off SPAM, SCAM, FISH, and VIRAL attacks.

INSTRUCTIONS 

Open Outlook
Go to
Tools -->
Email Accounts -->
Select View or Change an Existing Email Acct -> Next
Select the email account you wish to edit
Click "Change" -->
Click "More Settings" -->
Click the Outgoing Server tab at the top -->
Check mark the "My outgoing server (SMTP) requires authentication" -->
and then select "Use same settings as my incoming mail server". -->
Click OK.-->
Click Next -->
Click Finish.
Close Outlook and Re-Open to ensure changes have taken place.