Laptop Recovery

Submitted by admin on Wed, 07/01/2009 - 10:40.
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Under proper supervision here are directions for laptop recovery when using a VPN.

  1. Plug laptop into AC power.
  2. Turn on laptop.
  3. Insert recovery DVD into CD/DVD drive/
  4. Press during initial boot process to invoke boot menu (if it starts booting into Windows, you missed it)
  5. Select CD drive to boot from CD/DVD drive.
  6. Laptop will automatically start the recovery process (Norton Ghost will launch). The recovery process will take up to an hour.
  7. Once done, remove the recovery DVD and reboot. The laptop will boot. Connect to the VPN (BE SURE TO CONNECT TO THE VPN the first time following recovery)
  8. Once connected to the VPN, Log onto laptop with Administrator and the local administrator password.
  9. Once logon occurs, the laptop will then attempt to join the domain. This will take a while.
  10. When done, reboot, log onto VPN, log onto domain as normal user.
  11. After that, we’ll need to push the antivirus software to the laptop (we can do that from the server, just let us know when you’re at that point) and the laptop’s done.

It sounds like a lot of steps, but it’s pretty straightforward.

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