I Need Tech Support Now!
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Tier I Support is “self-help”, offered 24/7 through our knowledge base and FAQs. These are now located in your Mission-Works Resource Portal. You will need to log in. You can obtain a username and password from clientservices@beracha.org | |
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Tier 2 Tech Support | Tier II Support provides a CSR professional to meet all your, hardware, desktop, network or application support needs. Use the e-mail link on left to initiate Tier II Support or call Toll Free: 1-877-4BERACHA (423-7224) ext.702 |
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Tier 3 Tech Support | Tier III (Emergency) is considered an outage or perhaps a need of a data restoration due to an inadvertent deletion. Use the e-mail link on left or call Toll Free: 1-877-4BERACHA (423-7224) ext.701 |
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Ask EVA! | Ask EVA provides you with an “Efficient Virtual Assistant” to do some quick or emergency work on your site because you are on a tight deadline or because you may not have the right FX and Design Expertise. EMail AskEVA@Beracha.org or call Toll Free: 1-877-4BERACHA (423-7224) ext. 719 |
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PCRx Remote Monitoring & Support | Our Latest Remote Online Support Tool is at your command to quickly link you with a remote Customer Service Representative to troubleshoot and repair up to 97% of your computer problems remotely. Use the link on left to learn more about PCRx or initiate a Tier II Support request as notated above or call Toll Free: 1-877-4BERACHA (423-7224) ext.702. |
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Tech Training | Training Support is provided for a variety of Client needs from software and applications to network and operating systems. For On-demand training, On-Site Training and Regional training classes, please use the link on left to learn more or to begin your training now. All training resources and information are now located in your Mission-Works Resource Portal. You will need to log in. You can obtain a username and password from clientservices@beracha.org. |
BERACHA
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