Frequently Asked Questions - Flash


Try uninstalling Flash and then reinstalling it.

To Uninstall: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=1

To Install Latest Version: http://www.adobe.com/support/flashplayer/downloads.html

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Chances are you need to clear your cache.

Web browsers hold a "copy" of your flash in the system. So in order to see changes, you will need to clear your cache.

If this does not solve the problem - check to be sure that the flash SWF file was uploaded to the correct space on your website and that there are no extraneous spaces in the file name.

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